Shipping Policy

Shipping Policy

Free Shipping

We offer free standard shipping on all orders to the US, UK, and Australia.

Processing Time

Orders are processed within 1–3 business days. You'll receive a confirmation email with tracking once your order ships.

Delivery Times

Region Standard
United States 7–14 business days
United Kingdom 8–15 business days
Australia 9–16 business days

Delivery times are estimates and may vary due to carrier delays or customs clearance.

Tracking

All orders include tracking. You'll receive your tracking number via email once your order ships. Track your order at our carrier's website or reply to your shipping confirmation email.

Customs & Duties

International orders may be subject to customs duties and taxes imposed by your country. These charges are the customer's responsibility. Most orders under $100 USD pass through customs without additional charges.

Contact

Shipping questions? Email support@pawmind.com.